How to physically connect, disconnect, and install a WD external easystore drive on a Windows PC or Mac.Answer ID 5. 31. 6.This article explains how to physically connect, disconnect, and install a WD external easystore drive to a computer running Windows or Mac PC.END. This article explains how to physically connect, disconnect, and install a WD external easystore drive to a computer running Windows.Vista, and XP or mac.OS. Choose an operating system from the table below for specific instructions If problems with disconnecting the drive occur, please see Answer ID 2.Unable to safely remove unmount a WD external drive in Windows for more information.Please select an Operating System OS from the table above to display instructions for your specific OS.Windows 1. 0, Windows 8, Windows 7, Windows Vista, and Windows XPImportant information for all Operating Systems Windows, Vista, 7, 8 and 1.Western Digital easystore external hard drives.Consequently, Western Digital does not have, nor provides, drivers for the majority of external hard drives.If the OS reports that it cannot find a driver for the drive please see Answer ID 1.How to update the drivers built into Windows and mac.OS. Newer WD external hard drives ship with either Windows NTFS or Mac HFS filesystems.Upon connecting to the computer, the external hard drive should be recognized and ready for use.If the drive is not immediately recognized or appears to be read only on a Mac, it is likely formatted for Windows PC.If this is the case its best to reformat the drive.See Answer ID 3. 86.How to partition and format a WD drive on Windows and mac.OS for assistance in reformatting your drive.Install Hard Drives Raid 0 1' title='Install Hard Drives Raid 0 1' />Some drives ship formatted in Ex.FAT in order to be compatible on both Windows and Mac computers.In most cases, simply connect the external hard drive to an available data port on the computer for it to be recognized.Network drives, will not show up in Disk Management under Windows or Disk Utility under Mac OSX nor can a network drive be re formatted from the computers OS.These drives are formatted in a Linux filesystem, and can be refomatted only through the built in Network Storage Manager with the exception of the older My Book World Blue Rings and Net.Center drives which could not be refomatted at all.Important Windows information to know before getting started.My Book and My Passport drives that are sold as Mac drives, or are setup for a Mac file system, will not be recognized by any version of Windows OS.In order to make a drive compatible with a PC which is formatted for Mac, its best to re partition and re format to a Windows filesystem in order for the drive to work on the Windows system.See Answer ID 3. 86.How to partition and format a WD drive on Windows and mac.OS for assistance in reformatting the drive.Downloads Library.USB 3. 0, USB 2. 0, and Fire.Wire Drives with WD Smart.Ware. How to connect and install the drive.Please follow the steps below on how to physically connect your drive to your computer.All USB, Fire. Wire, and Thunderbolt external drives can be connected to the corresponding port on the computer using the steps below.The users computer may not look like the one pictured but they follow the same steps.Configuration 2 Disk Drives.With 2 disk drives, a single RAID 1 set can be leveraged to ensure any 1 disk drive does not yield a failed server.Shop Staples for Internal Hard Drives.Choose from our huge selection of internal hard drives from top brands like HGST, Seagate and WD.How to Configure RAID.RAID is a great way to add additional security and redundancy to a computer workstation.A RAID array is a setup of two or more hard drives.If this is a Passport drive, there is no power adapter, please skip to steps 1 and 2.Plug the power adapter into a wall outlet.You can try a power strip or UPS but if you have problems with the drive, try connecting it to a wall outlet.Connect the power plug into the back of the drive.Its okay if the drive powers on, then off, or if you see some lights come on for a brief second.Connect the USB or Fire.Wire cable directly into your computer do not use a USB or Fire.Wire hub. If your drive has more than one port, only use one.Do not connect both the USB and Fire.Wire together to the computer.Connect the other end of the USB or Fire.Wire cable into the external drive.The drive should then power on you shouldnt need to use the power switch, if your computer is on, Windows should detect and install the native Windows drivers for your drive.If the drive is formatted for your computer system, it should show up in My Computer with a drive letter.How to disconnect the drive.Please follow the directions below to disconnect the external hard drive from a computer using USB 3.USB 2. 0 or Fire.Wire. Please ensure that any files residing on the external hard drive are closed and no programs are accessing the hard drive.Right click on the WD Smart.Ware Iconon the taskbar to view a list of available hard drives to eject.Smart. Ware does not support Thunderbolt drives.Locate and highlight the external hard drive in the list of available devices.Click on the Stop button to safely remove the drive from the Operating System.The hard drive will spin down and turn off on its own.When prompted, its safe to unplug the data cable andor power cable.If problems with disconnecting the drive occur, please see Answer ID 2.Unable to safely remove unmount a WD external drive in Windows for more information.OlderLegacy USB 2.Fire. Wire Drives and WD Elements drives.How to connect the drive.Please follow the steps below on how to physically connect the drive to a computer.All USB external drives can be connected to the corresponding port on the computer using the steps below.The users computer may not look like the one pictured but they follow the same steps.If this is a Passport drive, there is no power adapter,please skip to steps 1 and 2.Plug the power adapter into a wall outlet.You can try a power strip or UPS but if you have problems with the drive, try connecting it to a wall outlet.Connect the power plug into the back of the drive.Its okay if the drive powers on, then off, or if you see some lights come on for a brief second.Connect the USB or Fire.Wire cable directly into your computer do not use a USB or Fire.Wire hub. If your drive has more than one port, only use one.Do not connect both the USB and Fire.Wire together to the computer.Connect the other end of the USB 2.Fire. Wire cable into the external drive.The drive should then power on you shouldnt need to use the power switch, if your computer is on, Windows should detect and install the native Windows drivers for your drive.If the drive is formatted for your computer system, it should show up in My Computer with a drive letter.Note. After the drive is installed, the user may receive a popup similar to the pictures below.This is the Application Installer and will help you install software for your drive if there is software included.Please note that your Application Installer may look different depending on the drive purchased. Installation Report Format For Cctv . If Windows has an error installing the drive then you may need to try it on another computer to make sure that the drive is working properly.You can also check the following Knowledge Base article Answer ID 1.How to update the drivers built into Windows and mac.OS. If the drive does not work on other computers, its probable that the drive has been damaged, or has failed, and should be returned to the place of purchase.If you are unable to do so, and your drive is still under warranty you can replace it by following instructions in the following article Answer ID 8 How can I replace a product under warranty If the drive installs properly and you dont get an error, but the drive is not showing up in My Computer or Windows Explorer, then you may need to format the drive for Windows.Please see the Knowledge Base articles at the beginning for help formatting the drive.If you still have problems with the drive then you should Contact Us.How to disconnect the drive.Please follow the directions below to disconnect the external hard drive from a computer using USB 3.USB 2. 0 ,Fire. Wire, or Thunderbolt interface.Please ensure that any files residing on the external hard drive are closed and no programs are accessing the hard drive.For Windows Operating Systems double click on the Safely Remove Hardware Icon on the taskbar to view a list of available USB or Fire.Wire hard drives to eject.Locate and highlight the external hard drive in the list of available devices.Click on the Stop button to safely remove the drive from the Operating System.The hard drive will spin down and turn off on its own.You can unplug the USB or Fire.Wire cable andor power cable at this time.If problems with disconnecting the drive occur, please see Answer ID 2.
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